Reference

How bdd100k Handles Your Personal Information

This Privacy Policy explains what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, and use the lobby — and how we keep that data secure.

Account data protectionbKash, Nagad, Rocket payment privacyNo data sold to third partiesYour right to request deletionSecure encrypted storage

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Data We Collect and Why We Collect It

bdd100k Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register, we collect your name, email address, phone number and the account wallet details you use — whether that is bKash, Nagad or Rocket. We collect this to verify your identity, process your deposits and withdrawals, and keep your account secure. During normal use,

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we also log your device type, IP address, browser session data and the pages you visit inside the lobby. This helps us detect unusual access patterns and protect your account from unauthorised activity. Payment transaction records — including the mobile number linked to your bKash or
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Nagad wallet and each Rocket transfer reference — are retained as required for financial record-keeping. We do not store your full wallet PIN or any authentication credential beyond what the payment provider's API returns as a token. We may also collect support chat transcripts when you
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contact us, so our team can follow up accurately. All collection is limited to what is needed for these specific operational purposes. We do not sell, rent or trade your personal data to third parties for marketing. Availability of our services, and how this policy applies
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to you, depends on your local law and the eligible regions we serve.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is here. You can reach us through live chat inside your account, by email, or through the help section on the site. We aim to respond to all data-related requests within a reasonable timeframe.

Live Chat Open the chat widget inside your account dashboard. Our support team handles data requests directly and will confirm receipt of your query.

Email Support Send your data request or privacy concern to our support email. Include the phone number linked to your bKash, Nagad or Rocket account for faster verification.

Help Section Head to the Help section from your account menu. You will find a dedicated privacy request form where you can specify exactly what you need reviewed or removed.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We handle your account data with specific technical controls, not just policy promises. Here is what that looks like in practice across the four areas that matter most to you.

Encrypted Storage

Your account credentials and payment wallet references — bKash numbers, Nagad tokens, Rocket IDs — are stored using SSL encryption. Plain-text wallet credentials are never written to our servers.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. We do not use third-party advertising cookies to track you across other websites.

Data Retention

Transaction records are kept for the period required by our operational and financial obligations. Account data is deleted or anonymised once you close your account and the retention period has passed.

Third-Party Sharing

We share data only with payment processors like bKash, Nagad and Rocket to complete your transactions, and with fraud-detection services. No marketing or data-broker sharing takes place.

Common Questions About Your Privacy on bdd100k

These are the questions we hear most often about how your data works on this platform. Each answer is specific to how bdd100k operates, not a generic response.

We store the bKash mobile number, the transaction reference returned by bKash, and the deposit amount. We do not store your bKash PIN or your full wallet credentials at any point.

Yes. Submit a data access request via live chat or the privacy form in the Help section. We will compile your account, transaction and support records and send them to your registered contact.

Contact support through live chat or email and request account closure with data deletion. We process the request and confirm once deletion or anonymisation is complete, subject to mandatory retention periods.

Only with the payment processor itself to complete your transaction. Nagad and Rocket references are not passed to advertisers, data brokers or any unrelated third party.

Transaction records are retained for the period our operational obligations require. Once that period ends and your account is closed, records are deleted or anonymised so they can no longer identify you.

This policy covers your account data when you access bdd100k. Whether you can access the platform at all depends on your local law and the eligible regions we currently serve.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How bdd100k Handles Your Personal Information

How to Reach Us About Your Data

Data Handling, Cookies and Account Security

Encrypted Storage

Cookie Use

Data Retention

Third-Party Sharing

Common Questions About Your Privacy on bdd100k

01 What personal data does bdd100k store when I make a bKash deposit?

02 Can I request a copy of all the data bdd100k holds about me?

03 How do I ask bdd100k to delete my account and personal data?

04 Does bdd100k share my Nagad or Rocket payment details with anyone?

05 How long does bdd100k keep my transaction history?

06 Does this Privacy Policy apply to me wherever I am in Bangladesh?

Privacy Policy

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